If you are not local to our auction location or unable to make the pick up date, shipping can be a great option! We offer in-house shipping on small and medium sized non-breakable items, and work with a third-party shipper for breakables and bulky items.
Here’s how it works
First, make sure the auction in question is offering shipping as a pick up option. You’ll see it noted in the auction details, and it will appear as a pick up option before you bid.
Items that are available for in-house shipping will be specifically marked with a shipping box icon
If you do not see a shipping icon, we may be able to ship the items through our third-party shipper, though this method is more costly. You should check with us ahead of time to ensure the item is eligible for this service.
By selecting “shipping” as your pick up method, we will know to grab your items during the pick up. Make sure you select the correct option before bidding.
We ship items within 1-2 weeks of the auction pick up. Charges are billed to the card on file with Auction Ninja, and you’ll receive a tracking email.
Things to keep in mind
We do not offer in-house shipping on breakable items like ceramics, pottery and glassware. We also do not ship book and record lots unless they only contain a small number of pieces. We do not offer shipping on mixed items lots and never on anything marked as a picker lot. Bulky items cannot be shipped. If you aren’t sure, please check with us first.
If you purchase an item that is ineligible for in-house shipping, your only option may be to use our third-party shipper. There is a $15 free for us to deliver the item, then you pay the pack and ship fees to them directly. This is not an inexpensive service. We are not able to refund purchases if you deem the shipping costs too high.
For in-house shipping, we charge a minimum $8 fee to cover staff time to collect your item(s) and shipping supplies. This is added to the discounted postage rates we get through our shipper. We aim to ship your items as economically as possible via USPS Parcel Ground or Priority Mail. If your item requires more handling or packing supplies, the fee will be adjusted accordingly.
Frequently asked questions
Items that are eligible for shipping will have a small shipping box icon when you are viewing the auction catalog. Once you click on an individual item, you will see a gray box that reads “shipping available” underneath the bid amount if the item is shipping eligible.
We do not ship furniture. Furniture is only available for local pick up.
Yes, you may use your own shipping account, however you may still need to pay for packing fees or transfer fees to a UPS Store or Fed-Ex.
Auction Ninja sends one form email to all bidders with pick up instructions at the close of an auction. The same email is resent the morning of the pick up day. Currently, auction managers do not have the option to send separate instructions to bidders who chose shipping as the pick up method.
We ask for 1-2 weeks to process your order for shipment. You will receive an email with tracking information as soon as we hit “print” on the shipping label.
