Flat tire? Caught the latest virus circulating? Forgot what day it was?
A transfer may be in your future! If you are in a pinch, our team can transport your winnings from the pick up site to our office in Derry, NH. Please note that this is a limited offering, reserved for those who truly are unable to make the pick up. We are not a moving company, we don’t have a ton of space back at HQ and we use our own vehicles to transport items
In the interest of clarity, we’ll be blunt here:
- This is not the answer to your furniture pick up problems, but
Craigslist or
Task Rabbit might be.
- We aren’t going to be able to transfer things bolted to a workbench or invoices with multiple pages of items, or the picker lot you won.
- Items not collected during the scheduled pickup window may be considered abandoned and subject to forfeiture. Failing to collect your items is a major hassle for our team and our clients. It means our clients our stuck with stuff that could have been sold to someone else. And it means we have to deliver the news that you don’t get a refund, which goes over well exactly 0% of the time.
Simply put: A back up plan is your friend. Amen.
Transfer service is offered as a limited courtesy for customers who cannot attend the scheduled pickup. Items approved for transfer are transported from the auction site to our Derry office using our personal vehicles during the course of normal business operations.
Because this service requires additional handling, loading, transportation, unloading, storage space, coordination and staff time, fees apply. These fees help cover the convenience and labor involved in moving and managing items outside of the standard pickup process.
We are not a moving or freight company, and transfer service is intended only for select small items that can reasonably be transported in standard vehicles. Furniture, oversized items, bulk lots, and large invoices generally do not qualify for transfer service.
Transfer Fees
Starts at:
$15
Rates increase for multiple pieces, large or bulky items, complex pick ups or items requiring wrapping.
We will do our best to provide you with a quote! This is kind of like Door Dash for auctions. It’s not meant to be a cheap service as it requires staff time and effort to get your items safely to our office, checked in, and stored.
Let’s illustrate this with cats
Pick up was today???
We love your devil-may-care style, but failure to use Google calendar is not our emergency.
Hey, so bad news. I’m on vacation
Not an emergency,
my moving help bailed last minute!
Bestie, you need better friends.
Additional Notes
Items Not Eligible for Transfer
For logistical and safety reasons, certain items cannot be transferred. This includes but is not limited to:
• Furniture including sofas, arm chairs, dressers, etc. Anything that would require two people to move.
• Oversized or extremely fragile items
• Firearms or hazardous materials
Fees and Office Hours
Transfer fees will be billed to the credit card on file upon receipt of the items to our office. The fee is not refundable. You have one week to collect your items. After one week, the items are considered forfeit.
Most weeks we are open Monday, Tuesday and Saturday, 10-1, or by appointment. You will receive a text when your items have been checked in and are available for pick up.
Need More Information?
If you have questions or need assistance with your transfer request, please contact us before bidding to ensure we can accommodate your needs.
