Your Items, Your Schedule:
Alternate Pick Up Services
We understand that life gets busy. If you’re unable to make the designated pickup day for your winning bids, our Transfer Service offers a hassle-free solution. For a fee, we’ll transport eligible items to our office in Derry, NH, where you can pick them up at a more convenient time.
How it works
1.) Make sure you select the transfer option as your pick up method. Alternately, you can reach out to us directly after the auction closes to make the request. We absolutely cannot take transfer requests once we’ve left the pick up location (as much as we love our estate sale clients, our time with them ends at the close of the pick up).
2.) We will gather your items from the pick up location, secure them for transport, and deliver them to our office in Derry. Our office manager will double check to make sure everything is accounted for, and will reach out with our open hours for that week. We also offer pick up by appointment or via our after-hours bin.
3.) Transfer fees will be billed to the credit card on file with Auction Ninja upon delivery of the items to our office. The fee is not refundable. You have up to two weeks to collect your items. After two weeks, the items are considered forfeit unless other arrangements have been made. Please note storage fees apply for pick ups outside of the two week window.
Transfer Fees
Transfer fees cover labor, transportation, and storage.
Small items
Jewelry, collectibles, small household goods, etc.
/ per lot
medium Items
Kitchenwares, table lamps, small sculptures, framed artwork (under 24″), power tools, etc.
/ per lot
large
Lamps, bulky breakables, art pieces over 24″, larger multi-piece lots
/ starting price per lot
Bulk Transfers: Custom pricing available for multiple items
Additional fees apply for particularly large or bulky items, multi-piece lots (dish sets, books) and other hard-to-move or heavy items. Sometimes lots look smaller in the photos than they really are. We are not able to issue refunds in the event you do not want to pay the fee. Please review photos carefully – lots with multiple bins in them, for example, would have a higher transfer fee. A dish set would also have a higher fee to cover any protective materials and staff time to wrap the set.
✨ PLEASE CHECK WITH US BEFORE BIDDING IF YOU ARE UNSURE ABOUT THE FEES. ✨
Additional Notes
Items Not Eligible for Transfer
For logistical and safety reasons, certain items cannot be transferred. This includes but is not limited to:
• Furniture including sofas, arm chairs, dressers, etc. Anything that would require two people to move.
• Oversized or extremely fragile items
• Firearms or hazardous materials
If you are ever unsure if an item can be transferred, please inquire before bidding.
Office Hours
Office hours vary week to week – you will be notified of the office hours for that particular week via email. If you need to schedule a pick up outside of those hours, we offer an after-hours bin outside of the office. We cannot guarantee the safety of your items once they leave our office space, so this option is at-your-own-risk You may also schedule a pick up outside of the open office hours for an additional $25 fee, pending staff availability.
Need More Information?
If you have questions or need assistance with your transfer request, please contact us before bidding to ensure we can accommodate your needs.
We appreciate your business and your understanding that our time and resources are valuable, too. Our goal is to make our estate auctions as seamless as possible for everyone.